Frequently Asked Questions
Everything you need to know about your Strivectin journey.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of receipt for a full refund, minus shipping costs.
Are Strivectin products tested on animals?
No, Strivectin is a cruelty-free brand. We do not conduct animal testing on any of our products or ingredients, nor do we ask others to test on our behalf.
Do you offer international shipping?
Currently, we ship to all 50 states within the US and select international locations. Please check our shipping page for a full list of supported countries and estimated delivery times.
How do I know which product is right for my skin type?
Each product page includes a 'Best For' section. Additionally, you can take our online Skin Quiz to receive a personalized regimen based on your specific skin concerns and goals.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay.